RETURN & REFUND POLICY – GLAMISSA

Return Period

You have 14 days from the date of receipt of your order to request a return.

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Return Conditions

To be eligible for a return:

• The item must be unused
• The item must be in its original condition
• The item must be in its original packaging

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Return Procedure

To request a return, please contact us at:
contact@glamissa.com

Please include:

• Your order number
• The reason for the return
• Photos (if necessary)

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Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of:

• Defective products
• Errors on our part

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Refunds

Once your return has been received and inspected:

• Your refund will be processed within 14 days
• The refund will be issued using the original payment method

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Damaged or Incorrect Items

If you receive a defective or incorrect item:

Please contact us within 48 hours of delivery with photos.

We will proceed with:

• A replacement
  or
• A full refund

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Non-Returnable Items

Certain items cannot be returned for hygiene reasons, depending on the nature of the products.

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Refund Delays

If you have not received your refund:

• First, check your bank account
• Then contact your bank or payment provider
• If the issue persists, contact us at: contact@glamissa.com